Can I try out your services for free?What are credits?How can I get matches I prefer?Why are too many people contacting me?How can I begin using the site?
General Information
How can I delete my account?How can I get VIP status?Can I delete my sent messages and media?"What is the blue checkmark for?Can you send me a copy of my conversation with another me...
My Profile and Settings
How can I check my credit balance?How can I edit my profile?How can I hide/unhide my profile?How can I edit my contact list?How can I locate my account ID number?
Services and Features
How can I video chat?How can I audio call?How can I send an audio/voice message?How can I chat?
Platform Values & Community Guidelines
Community GuidelinesOur Approach
How We Prevent Scams
Scams and Reimbursements Related to ScamsSafety Tips